For Ages 21+

Play responsibly at ck97

Enjoy entertainment safely — ck97 gives you all the tools to set limits, take breaks, and get help when you need it.

Why responsible gambling matters


Online entertainment can be a source of enjoyment when kept within limits. ck97 believes the best way to enjoy sports betting and casino games is to play with awareness and within a set budget. We want every member to have a safe and positive experience.

Gambling is a recreational activity — not an alternative to income. When gaming goes beyond entertainment and becomes a compulsive behaviour, it can have a negative impact on personal, family, and financial life. Staying informed, voluntarily setting limits, and seeking help when needed are the core qualities of a responsible player.

The ck97 platform is exclusively for people aged 21 and above. Access by minors is strictly prohibited. If you believe an underage member of your family is attempting to access this platform, please notify our support team immediately.

Our commitment

ck97 is committed to being a safe and transparent platform for you. Our protective measures include:

  • Deposit limit settings
  • Time-out and self-exclusion options
  • 24/7 support in Bengali
  • 21+ age verification process
  • SSL encryption and fair play assurance

Protection tools


Deposit limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour waiting period to prevent impulsive decisions.

Time-out feature

If you feel you need a break, take a time-out ranging from 24 hours to 6 weeks. During this period your account will be temporarily suspended and no login or deposit will be possible.

Self-exclusion

If you feel that gambling is getting out of your control, use the self-exclusion option. You can close your account for a set period or permanently.

24/7 support

ck97's support team is always ready to help with any issue or concern. You can reach out via live chat or at [email protected] in Bengali or English.

Age verification

Age verification is mandatory when registering at ck97. We ensure that only those aged 21 or above use our platform. In any case of doubt, we may request additional information.

Activity review

View your gaming history, deposit, and withdrawal records at any time. Understanding your own playing patterns makes it easier to make informed decisions and avoid overspending.

Warning signs of a problem


If any of the following apply to you or someone you know, it may be time to seek help.

  • Being unable to stop even after spending beyond your budget
  • Placing larger bets to try to recover lost money
  • Hiding your gambling from family or friends
  • Spending money on gambling by taking loans or breaking into savings
  • Neglecting work, studies, or daily responsibilities
  • Feeling restless or stressed when not gambling
  • Repeatedly failing when trying to quit gambling

How to get help


You are not alone. ck97's support team and expert assistance are always by your side.

01

Know yourself

Review your own gambling behaviour. Keep a record of how much time and money you are spending.

02

Use casino limits

Activate ck97's deposit limit or time-out feature. It takes effect immediately.

03

Contact support

Message us via live chat or at [email protected]. Our team is ready to help in Bengali.

04

Seek professional help

If needed, talk to a family member or a mental health professional. This is a sign of strength, not weakness.

Self-exclusion in detail


Self-exclusion is the feature that lets you block your own access to the ck97 platform for a set period or permanently. It is a voluntary decision handled with complete confidentiality.

During self-exclusion:

  • You will not be able to log in to your account
  • No new deposits can be made
  • Promotional emails and messages will be stopped
  • Your existing balance will remain secure

Once the exclusion period ends, an awareness check is carried out through ck97 support before the account is reactivated.

How deposit limits work

The minimum deposit at ck97 is ৳500. You can set deposit limits for:

Daily
Weekly
Monthly

Lowering a limit takes effect immediately. Increasing a limit requires a mandatory 24-hour wait — this helps prevent impulsive decisions.

Remember: setting a limit is a smart move, not a weakness. Every responsible player decides their budget in advance.

Best practices for responsible gambling


Set your budget in advance

Decide before you start how much you are willing to spend that day. Once you reach that limit, stop playing — regardless of whether you are winning or losing.

Set a time limit

Avoid playing for long stretches in one go. Set a time limit for each session and take breaks.

Do not chase losses

Placing bigger bets to recover lost money creates a dangerous cycle. If you lose, stop playing for the day.

Consider your mental state

Do not gamble when you are angry, anxious, or have been drinking. It is easier to make sound decisions when you are in a clear state of mind.

Let your family know

If you play online games regularly, let a trusted family member know. They can be a good source of accountability.

Think of gambling as entertainment

Casino or sports betting is a form of entertainment. Think of each amount spent as the cost of entertainment, not a source of income.

Frequently asked questions


Request self-exclusion via ck97's live chat or by emailing [email protected]. Our support team is available 24/7 and will process your request promptly. You can choose either a temporary (time-out) or a long-term exclusion.

Yes, a request to lower your limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This rule helps prevent overspending driven by impulse.

No. ck97 strictly follows a 21+ policy. Age is verified at the time of registration. If anyone creates an account using false information and is identified, that account will be permanently closed.

Your account balance remains fully secure during self-exclusion. You will be able to withdraw it after the exclusion period ends or following verification through support.

Start by speaking with them calmly and acknowledging the issue without judgment. You can contact ck97 support to report concerns about that person's account. Seeking advice from a mental health professional is the most effective step in this situation.

You can reach us at any time via live chat or at [email protected]. Our support team assists in both Bengali and English and will help you with any responsible gaming matter in complete confidence.

Enjoy safely at ck97

Set your own limits at ck97 and enjoy entertainment responsibly. Support is always available for any question.

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