ck97 Terms and Conditions of Use
This document sets out all the terms and rules that apply to opening an account, playing games, making transactions, and using any service on the ck97 platform.
Introduction & Scope
Introduction to the Agreement
These Terms and Conditions ("Terms") form a legally binding agreement between the ck97 platform and its users ("Members"). By using the ck97 website, creating an account, or using any service, it will be considered that you have read, understood, and agreed to the full content of these Terms.
Age Requirement and Eligibility
ck97 services are available only to individuals aged 21 (twenty-one) years or older. Opening an account is prohibited if any of the following conditions apply:
- You are under 21 years of age.
- You are accessing the platform from a country or region where online gaming is legally prohibited.
- You have previously had an account suspended or closed.
- You are an employee, family member, or partner of any entity operating under the ck97 name.
Right to Modify Terms
ck97 reserves the right to change, amend, or update any part of these Terms at any time. A member's continued use of the platform after updated terms are published will be considered acceptance of the new terms. For significant changes, an effort will be made to notify members through the platform.
Account Registration and Management
Single Account Rule
Each member may operate only one account. Creating multiple accounts by the same person is strictly prohibited. If multiple accounts belonging to the same person are found, ck97 has the right to suspend all such accounts and forfeit any deposited funds.
Obligation to Provide Accurate Information
Members must provide accurate, complete, and up-to-date information at the time of account registration. The following applies:
- Providing false or misleading information will result in the account being closed immediately.
- A national identity card or other documentation may be requested in certain cases for identity verification.
- If a member's information changes, the support team must be notified without delay.
- The payment method and the account holder must be the same person.
Protection of Login Credentials
The account password and login details are entirely the member's responsibility. Sharing this information with third parties is strictly prohibited. If unauthorized access is suspected, contact ck97 support immediately. The member will be held responsible for all activity on the account.
Deposits, Withdrawals and Payments
| Item | Details |
|---|---|
| Minimum Deposit | ৳500 (per method) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | Usually 10–45 minutes |
| Accepted Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
Deposit Rules
The following conditions apply when depositing funds into ck97:
- The minimum deposit per method is ৳500.
- Deposited funds must come only from the member's own payment account.
- Depositing funds using a third-party account is prohibited.
- ck97 reserves the right to reject any deposit that originates from an illegal source.
- For bank transfers, major banks in Bangladesh (BRAC Bank, Dutch-Bangla Bank, Islami Bank, etc.) are supported.
Withdrawal Rules
The following must be confirmed before a withdrawal request is processed:
- The minimum withdrawal amount is ৳1,000.
- The required wagering conditions must be met before bonus funds can be withdrawn.
- The withdrawal method must be consistent with the deposit method.
- Withdrawal processing for large amounts may be delayed if identity verification has not been completed.
- Withdrawals are usually completed within 10–45 minutes; bank transfers may take longer.
Bonus and Promotion Terms
Welcome Bonus
The ck97 welcome bonus is 100% of the first deposit, up to a maximum of ৳20,000. The following conditions apply for this bonus:
- Example: Deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
- Example: Deposit ৳42,000 or more and receive the maximum ৳20,000 bonus — total ৳62,000.
- A 25x wagering requirement must be met on the bonus amount only (not on the deposit).
- Example: ৳1,000 bonus × 25 = ৳25,000 in bets must be completed.
- This bonus applies only once per account.
Bonus Abuse and Restrictions
If bonus terms are violated or evidence of bonus abuse is found, ck97 reserves the right to cancel any bonus, forfeit associated winnings, and suspend the account. Attempting to claim bonuses through multiple accounts or through multiple members of the same household will be considered abuse.
VIP and Cashback Program
ck97's VIP program has three tiers. Weekly cashback applies at the following rates for each tier:
- Bronze — up to 0.3% weekly cashback.
- Silver — up to 0.7% weekly cashback.
- Gold — up to 1.0% weekly cashback.
- As wagering volume increases, the opportunity to advance to a higher tier becomes available.
- ck97 reserves the right to change cashback terms and rates.
Prohibited Activities and Restrictions
Fraud and Cheating
Attempting to win unfairly by exploiting software bugs or errors, using automated bots or scripts, or any other dishonest method to influence game outcomes is strictly prohibited. If such activity is detected, the account will be closed immediately.
Anti-Money Laundering
ck97 is fully aware of and committed to preventing money laundering. Transacting funds obtained from illegal sources on the platform is strictly prohibited. If suspicious activity is detected, the relevant account will be suspended and authorities may be notified if required.
Account Transfer and Sale
No member may transfer, sell, or allow another person to use their ck97 account. Account balance or bonuses may not be given to another person. If this rule is violated, ck97 has the right to cancel both accounts.
VPN and Location Masking
Using a VPN or any other method to conceal your real location in order to bypass geographic restrictions is prohibited. ck97 has the technical capability to detect such activity and reserves the right to suspend the account if detected.
Platform Use and Liability
Service Availability and Interruptions
ck97 always strives to provide uninterrupted service. However, service may be temporarily disrupted due to technical maintenance, server upgrades, or unexpected technical issues. In such situations ck97 bears no liability for compensation, but every effort will be made to restore service as quickly as possible with members' convenience in mind.
Policy on Technical Errors
If incorrect results are displayed due to a software or hardware error, ck97 reserves the right to void that transaction and determine the correct result. Abnormal winnings displayed as a result of an error cannot be cashed out, and such amounts will be removed from the account.
Intellectual Property and Content Use
All content on the ck97 platform — logos, graphics, software, text, and any other elements — is protected under intellectual property law. Members may use content as applicable for personal and non-commercial purposes. Reproducing, distributing, or commercially using content without prior permission is prohibited.
Responsible Gaming and Privacy
Responsible Gaming Commitment
ck97 believes that gaming should be for entertainment purposes — not as a solution to financial problems. The following options are always available to members:
- The ability to take a temporary break or Self-Exclusion from the account.
- The ability to set deposit and wagering limits.
- Members are encouraged to seek professional help in cases of problem gambling.
- Accounts of those under 21 years of age will be closed immediately.
For more details, visit our Responsible Gaming page.
Privacy and Data Protection
Members' personal information is kept secure through SSL encryption and modern security technology. For details on how data is collected, used, and shared with third parties, see our Privacy Policy. ck97 follows a strict policy regarding sharing information with third parties.
Account Suspension and Closure Policy
ck97 reserves the right to suspend or close an account without prior notice in any of the following situations: violation of the Terms, fraudulent activity, providing false information, age limit violation, operating multiple accounts, or suspicion of money laundering. If an account is closed for a legitimate reason, arrangements will be made to return deposited funds subject to applicable conditions.
Support and Dispute Resolution
Support Channels
ck97's member support is available 24/7 via live chat and email ([email protected]) in both Bengali and English. For any questions about accounts, payments, bonuses, or technical matters, our support team is always ready to help.
Complaints and Dispute Resolution Procedure
For any dispute or complaint, please follow the steps below:
- First, contact the support team via live chat.
- Send a detailed description of the issue along with relevant screenshots to our email ([email protected]).
- The support team will get in touch as soon as possible and review the matter.
- For complex issues, escalation to a higher level of review may be carried out on a case-by-case basis.
- ck97's final decision shall be considered binding in all disputes.
Limitation of Liability
ck97 is not responsible for any financial losses arising from technical disruptions, failures of third-party services, or decisions made by the member themselves. The platform provides its services on an "as is" basis. The extent of liability for any losses is limited to the applicable laws and regulatory provisions.
Miscellaneous & Final Provisions
Language and Interpretation Policy
The Bengali version of these terms and conditions is the original and authoritative document. If any ambiguity or conflict arises in a translated version, the Bengali version shall prevail. Even if any clause of these terms is declared invalid or void, all remaining clauses shall remain fully in effect.
Entire Agreement
These terms and conditions, the privacy policy, and the responsible gaming guidelines together constitute the entire agreement between ck97 and the member. Any prior oral or written discussions or commitments shall be considered superseded by this document.
Confirmation of Acceptance of Terms
By creating an account on ck97 or using the platform, you confirm that: (a) you are 21 years of age or older; (b) you have read and understood all the contents of these terms and conditions; (c) you are voluntarily and with full awareness accepting these terms and conditions. You may contact our support team for any questions or concerns.
Need more information?
Our support team is available 24/7 for any questions regarding the terms and conditions. Common questions can also be answered in the FAQ.